Frequently Ask Questions
Q1: What materials are your products made from?
A1: Our decor items are crafted from a variety of high-quality materials, including glass, ceramic, porcelain, and metal. Each material brings its own unique look and feel, so you can find the perfect piece to match your style.
Q2: How should I care for my decor pieces?
A2: Care instructions vary by material. For glass and ceramic items, use mild detergent and water, avoiding abrasive cleaners. For metal pieces, a soft cloth and metal-safe cleaner are best. Always dry thoroughly to prevent spots or rust.
Q3: What is your return policy?
A3: We offer a 7-day return policy for unused items in their original condition. If you're not completely satisfied, please contact our customer service team to start a return or exchange.
Q4: Do you ship internationally?
A4: Yes, we ship internationally. Shipping costs and delivery times depend on the destination. Check our shipping policy for details and a list of countries we ship to.
Q5: Can I use your items for both fresh and artificial arrangements?
A5: Absolutely! Our decor pieces are versatile and suitable for both fresh and artificial arrangements. Follow any specific care instructions provided to keep your items in top shape.
Q6: How do I choose the right piece for my space?